As we begin another academic year, this time in a pandemic, we're providing more virtual/remote desktop access to computer lab and public-access workstations for those in need. We're starting by using the machines taken out of general service due to physical distancing requirements.
A while back I received a call for assistance in helping to streamline an inherited process. In this particular case, an individual had created a complex (but necessary) process to essentially transform and move data between disparate systems. The employee(s) responsible for creating this process had since left, but the process remained and needed to be manually done often enough that it was painful enough for the person now responsible for the process to ask for assistance.
It's been a wild couple of weeks since I last posted anything here. I'd exhausted most of pre-written content and with a bunch of these improvement and scope creep projects on the horizon it was not feasible to get more material churned out in the short term, so a break it was!